Security and Operations

How Business Review Bot handles access, review data, and support

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Business Review Bot is designed as a practical review operations tool for authorized Google Business Profile users. This page summarizes the public operating model, data handling approach, and support process for the service.

Authorized access only

The product is intended only for business owners, internal teams, and agencies that are authorized to manage the connected Google Business Profile locations.

Approval-aware review workflow

AI-generated replies are drafts. Sensitive reviews can be routed for manual review before any response is published.

Limited operational use of data

Review data is used to display reviews, generate draft replies, and publish approved responses back to Google Business Profile.

Retention and minimization

The product includes retention cleanup logic intended to minimize old review content after operational use.

Public operating details

Product name: Business Review Bot

Primary website: https://business-review-bot.com

Support contact: tribyte77@gmail.com

Service model: Self-serve software with email-based onboarding and support

Support process: Support requests are reviewed manually and answered by email