Privacy Policy

1. Overview

Business Review Bot is a Google Business Profile review management tool that helps business owners and authorized teams draft, review, and publish responses to customer reviews. This website is available at https://business-review-bot.com.

2. Information We Collect

We may collect account information such as name, email address, authentication tokens, connected business profile identifiers, business settings, review text, generated reply drafts, and audit events required to operate the service.

3. How We Use Data

We use your data to authenticate users, connect Google Business Profile locations, sync reviews, generate AI-assisted reply drafts, support manual approval workflows, and maintain service logs and operational security.

4. Google Business Profile Data

Business Review Bot accesses Google Business Profile data only after explicit user authorization. Review content is used solely to display reviews, generate suggested replies, and publish approved responses back to Google Business Profile.

In line with platform policy, review content is retained only for limited operational purposes. Raw review text is deleted or minimized after 30 days unless longer retention is required for an active customer workflow or legal obligation.

5. AI Processing

When you request a draft reply, selected review content and business context may be sent to an AI provider to generate suggested response text. We do not use customer review content to train our own foundation models.

6. Sharing and Disclosure

We do not sell personal information. Data is shared only with infrastructure and integration providers necessary to run the product, such as hosting, database, authentication, payments, and AI generation vendors.

7. Security

We use commercially reasonable safeguards to protect account and business data. Access is limited to authorized personnel and systems required to operate the service.

8. Your Rights

You may request access, correction, or deletion of your account data by contacting us. You may also revoke Google access at any time from your Google Account permissions page.

9. Contact

For privacy-related questions, contact: tribyte77@gmail.com